"The range of user-designed products varies widely in topic, taste and political opinion. CafePress' independent design community spans the globe, with users representing multicultural and multinational ideals and sentiments. As such, users may upload designs that some find distasteful or offensive, but are nevertheless consistent with our policies for expressions and content on our website."
CafePress said users could notify it of objectionable content at firstname.lastname@example.org. "We review all requests for content review, measure user-uploaded images against our policies and determine a plan of action if any is appropriate."
However, it was reported that all CafePress did was disable the search terms "Anti-Mexican" and "Anti-Mexico" in response to the publicity. Searching around the site, MSNBC found that CafePress did NOT remove the actual offensive products from its store, or at least, not many of them.
And because it doesn't proactively police its users' products, this won't be the last time CafePress is in the news in a negative light. Just last October, in fact, the company removed a line of products advertising "Illegal Alien Hunting Permits."