We've discussed the relative weakness of the iPhone 4's glass casing
before, and now a class action lawsuit has been filed over it.
California resident Donald LeBuhn filed a class action lawsuit against Apple earlier this week. The laswuit, filed in L.A. County, asserts that Apple knows about design flaws in the iPhone 4's glass case structure, and claims that knows about the issue, yet refuses to warn consumers that "normal" use can leads to a broken iPhone.
LeBuhn purchased a new iPhone 4 in Sepeember, but three weeks later, the glass casing broke when his daughter accidentally dropped it from a height of about three feet. LeBuhn claimed he previously owned an iPhone 3GS and its case did not break when dropped from a similar distance.
LeBuhn's lawsuit claims that Apple's claims of the strength of the iPhone 4 glass are overstated. Apple has said that the glass case is "20 times stiffer and 30 times harder than plastic," and is made of the same material as the "glass used in helicopters and high-speed trains."
In LeBuhn's lawsuit, he says that "Months after selling millions of iPhone 4s, Apple has failed to warn and continues to sell this product with no warning to customers that the glass housing is defective." LeBuhn asks that Apple refunds the purchase price of the iPhone to all those in the class action lawsuit, reimburses customers for any repairs, and makes restitution for customers' "overpayment in purchasing defective iPhone 4s."
In October of 2010, SquareTrade, a company that provides third-party warranties, said that:
With just 4 months of data, it's clear that the iPhone 4 is significantly more prone to physical damage than its predecessor. The aluminosilicate glass seem to crack at least as often as the old glass, and there is now twice as much surface area to break.
Meanwhile, earlier that same month, a report on what was called "Glassgate" was issued. It said that because of the iPhone's glass back, cases that slide onto the device could trap particulate matter, scratching the back and eventually leading to a cracked back.
This isn't the first controversy over the iPhone 4. The so-called "Antennagate" scandal revolved around holding the iPhone "the wrong way," as Apple CEO Steve Jobs called it, causing calls to drop and slowdowns in data transmission.
This is the second time since Apple released the iPhone 4 that is has had to deal with design problems. The company has already addressed issues with the device's antenna.
Via
LA Weekly