Saturday, May 16, 2009

FTC Moves to Block Extended Warranty Robocalls

You might have received one of these annoying extended warranty calls on your cell phone. I know I have, but fortunately, only on my work cell phone, although many of the people I know at work have experienced it.
"This is your second notice that your factory warranty is about to expire."
Right about when I hear the word "second" is when I hang up. I would do it faster if I could manage it. It's interesting that these guys always use "second;" heck, I never even got the first!

Anyway, the FTC has finally stepped in. In a press release on their website, the FTC announced that they have filed suit against three companies in federal courts Thursday: based Voice Touch Inc., Illinois-based Network Foundations LLC and Florida-based Transcontinental Warranty, Inc.

At the same time, on Friday, Judge John F. Grady of the United States District Court for the Northern District of Illinois issued a temporary restraining order stopping the aforementioned firms from continuing to make robocalls in violation of the Do Not Call Registry.

I can tell you, if you tried to get yourself put on these companies' do not call lists, they'd either abuse you on the phone or hang up. I'm hoping that what FTC Chairman Jon Leibowitz said is true:
“Today the FTC has disconnected the people responsible for so many of these annoying robocalls. We expect to see a dramatic decrease in deceptive auto warranty calls, but we are still on high alert.” If consumers continue to receive unsolicited robocalls to numbers on the Do Not Call registry, they should report them to DoNotCall.gov.
So far reporting them to DoNotCall.gov has not done much, but since these guys now have a TRO against them and are set for a 5/29 court date to determine what should remain in place until the case proceeds to trial, I have hope.
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